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Push notifications from USAA Federal Savings Bank

Get secure, timely alerts and updates about your bank account.

What are push notifications?

They’re clickable pop-up messages we can send to your phone or tablet from the USAA Mobile App.

They’re a great way to get timely info about your account. Here’s why.

Secure

Know that we encrypt messages to help keep your info safe.

Timely

Get prompt alerts to help stay on top of your account.

Actionable

Go directly to your account and respond with one tap.

Personal

Customize the alerts you get from us.

Types of notifications we send

Automatic

These give you critical account updates.

Opt in to receive push notifications from us.

Some examples include:

  • Declined transaction alerts.
  • Zelle® payment alerts.
  • Overdraft alerts. 

Optional

You can choose to receive these notifications based on what’s important to you. 

Common options are:

  • Payment reminders. 
  • Balance updates. 
  • Transaction alerts. 

How do I set up push notifications?

First, iPhone® users need to allow notifications from the USAA Mobile App in your phone’s settings. Android™ users are automatically opted in.

Then you can customize optional alerts by following these steps:

  1. Log on to our app or usaa.com and select your profile. Then go to your alert settings. 
  2. Select an account and toggle the alerts you’d like to receive.

Push notifications FAQ

Yes. You can change these anytime by going to your alert settings.

Here are the most common reasons you may not be getting them:

  • We only send notifications to devices you use often like your mobile phone to help keep your account secure. You should start getting them again once you log on to your preferred device. Then be sure to log on every 30 days so you don’t miss any other notifications.
  • You haven’t allowed push notifications for the app in your device settings. From your iOS or Android device, go to “Settings” and select “Notifications.” Then go to the USAA Mobile App and toggle “Allow Notifications.”

Yes. You can also opt in to receive emails by going to your alert settings.

More information