You can report a renters claim quickly online or by using the USAA Mobile App.
Extra protection for your electronics
Electronics coverage offers protection beyond the standard renters policy for items like computers, tablets, mobile phones, wearable tech, gaming systems and TVs.
For as little as 14 cents a day, See note 3 you can get covered for things like drops, spills and lost electronics.
If your stuff gets damaged, we’ll pay the cost to repair it, or we may replace it with a new item up to your policy limits. You just pay the deductible.
How the claims process works
Steps to complete How the claims process works
How deductibles work
A deductible is what we subtract from your claim's total payment amount.
The average deductible starts at about $250. After we subtract the deductible, we'd cover the rest to repair or replace your things.
How renewal works
In most cases, we’ll automatically start your policy renewal about two months before the end of your policy date. We’ll send you a new policy declarations page within 30 days of renewal.
If you’re on an automatic payment plan, we’ll tell you when your payment will come out of your account.
What happens to your renters policy when you move
Your renters insurance goes with you when you move. Just remember to update your policy with your new address and check that it still meets your needs.
If you buy a house, we make it easy to change to a USAA homeowners policy. Make sure your homeowners policy is active and your things arrive at your new home before you cancel your renters insurance.
Military member benefits
- We'll waive the deductible on claims for military gear and uniforms.
- If you live in military housing, you can save on your renters policy premium.
- War coverage is automatic for your stuff that’s damaged, destroyed or abandoned due to war outside the U.S.
- You can make payments around your military pay schedule.
Using renters insurance FAQ
Whether you can add someone who lives with you to your policy can depend on a number of reasons. For example, are they a relative? Are they married to you or are you engaged to them?
We recommend that a roommate purchases their own renters policy.
If they don't have insurance, you may be able to get them covered under your policy with what’s called a cohabitant endorsement.
You can also add a landlord as an additional interest on your policy. If you want to add your apartment complex, you need to have the name of the property management company.
Yes. Flood damage is caused by rising water, or floodwater, coming from outside your property. Water damage could be from a burst pipe or rainwater coming in through a hole in the roof. It’s damage unrelated to outside floodwaters.
Flood coverage usually doesn’t come standard with renters insurance, but it’s included with a USAA Renters Insurance policy.
It depends. If you use a professional moving company and have a bill of lading or another form of shipping or storage contract, then renters insurance may cover your things if they’re lost or have some kinds of damage.
But it won’t cover stuff that you move or store on your own. Keep in mind that your renters insurance also won’t cover breaking, marring or scratching caused by the moving company.
You may want to consider buying the moving or storage company’s coverage for added protection.