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Member service and support

It’s our mission to provide you with exceptional service.

What can we help you with?

View all insurance support

View all banking support

View all security support

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It’s easy to manage your membership on the go.

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Other support topics

Annuity

Manage your annuity policy with convenient online resources.

Get annuity support

Tax Center

Find what you need to get your taxes done.

Get tax support

Loss of a loved one

Our Survivor Relations team can help during this difficult time.

Get Survivor Relations support

Main contact information

You can reach any department through our main number. To find information for a specific department, refer to that section.

USAA Bank routing number

314074269

Phone number

210-531-USAA (8722)
800-531-USAA (8722)

For TTY devices, dial 711.

Shortcut mobile number

#USAA (8722)
Works with most carriers

Mailing address

USAA
9800 Fredericksburg Rd.
San Antonio, TX 78288

Additional contact information

Mailing address
USAA Accessibility Operations Director
9800 Fredericksburg Road
San Antonio, TX 78288

 

Additional information
To learn about our accessibility policy, assistive technologies and more, visit our USAA  Accessibility Center.

For information about Telecommunications Relay Service, visit the FCC Website  - Telecommunications Relay Service (Opens in New Window).

If you speak a language other than English, please let us know when you call. We offer free translation services by phone. Account documents are only available in English.

Si habla otro idioma que no sea inglés, infórmenos cuando llame. Ofrecemos servicios de traducción gratuitos por teléfono. Documentos y avisos de la cuenta están disponibles solo en inglés.

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U.S. territories and international contact information

Select your location from the drop-down list. If you don’t see your location, you can contact us using our main information.

Australia

Auto and property insurance claims phone number and hours of operation
Call: 0011-800-531-87220

Open 24/7

Policy service phone number and hours of operation
Call: 0011-800-531-87220

Monday to Friday, 7 a.m. to 6 p.m. CT

Saturday, 8 a.m. to 4:30 p.m. CT

Sunday, Closed

Bank phone number and hours of operation
Call: 0011-800-531-87220

Open 24/7

Investments phone number and hours of operation
Call: 0011-800-531-87220

Brokerage: Monday to Friday, 7:30 a.m. to 8 p.m. CT

Saturday, 8 a.m. to 5 p.m. CT

Sunday, Closed

Mutual funds: Monday to Friday, 7:30 a.m. to 10 p.m. CT

Saturday, 8:30 a.m. to 5 p.m. CT

Sunday, Closed

Life, health and annuities phone number and hours of operation

Call: 0011-800-531-80000

Monday to Friday, 7:30 a.m. to 10 p.m. CT

Saturday, 8 a.m. to 5 p.m. CT

Sunday, Closed