What is it?
It’s a service that helps qualifying members reduce the risk of losing their home to an active wildfire. If you live in a designated at-risk area, we’ll automatically enroll you in the program at no additional cost.
Professional wildfire response
Our program service providers are a group of professional, certified wildland firefighters.
RedZone specializes in monitoring wildfire activity. Capstone and Chloeta have the equipment and resources to provide timely services when a wildfire is imminent.
How wildfire professionals may protect your home
After RedZone detects a wildfire threat, they may send experienced Capstone and Chloeta firefighters to the area.
The firefighters could take nondestructive actions during or after the fire that include:
- Removing combustible materials and debris from the perimeter of your home.
- Clearing gutters and roof debris as necessary.
- Sealing attic vents if possible.
- Applying gel or foam retardant or setting up and deploying sprinkler systems as necessary.
- Reevaluating and extinguishing hot-spots and smoldering vegetation on your property after the fire has passed.
Wildfire Response Program FAQ
Your homeowners or rental property policy must be active to participate in the program. Once we reinstate your policy, your home will automatically be reenrolled in the program.
The chance a wildfire could affect your home is growing. Hot, dry weather and the number of homes built in or near wooded areas can increase wildfire risks.
We want to make sure we're doing our part to help you protect your home.
Yes. USAA and our service providers protect your personal information.
We securely pass your address to Capstone or Chloeta. This ensures firefighting responders have the information they need to try to protect your home.
To withdraw your enrollment, call us at 800-531-USAA (8722).