Our commitment to your security
Securing your personal information is one of our top priorities. Your information sits behind a secure electronic perimeter that’s monitored for unusual activity 24/7.
Our extensive security program includes dedicated teams to detect and investigate threats. As we uncover them, we'll let you know how you could be affected and suggest ways to help protect yourself.
Fraud alerts to help protect your money
You're automatically enrolled in our 24/7 fraud alerts program. If something seems unusual, we'll send you an alert. See note 1 The quicker you respond, the faster we'll be able to help prevent loss.
Usual activity could include:
- Unusual debit or credit card activity.
- Large wire transfers.
- Debit card withdrawal limit changes.
Zero Liability Policy
You aren't responsible for unauthorized credit card See note 2 and debit card See note 3 transactions you report to us. If you notice something unusual, learn how to report it.
Security alerts to help protect your Online ID
We also look for unauthorized access to your personal information. If we notice anything unusual, we'll send you an alert. This could include someone trying to update your profile information, Online ID or password.
Secure access to your accounts
We’ve adopted proven industry standards like multifactor authentication to help protect you. We offer several ways for you to log on online and verify your identity over the phone.
