What You Need to Know
There are many ways to lose control of your FacebookSee note® account, from attacks that hijack your "Like" ability to malware residing on Facebook that is invisible to your computer's antivirus software.
When you take a quiz or install a new Facebook application, be aware of the permissions you are granting. These permissions may allow access to your account and personal information even when you're not logged in.
When launching videos, you may receive a notification that a new or updated "codec" is required. This could be an attempt to infect your computer with a virus. Anti-virus software installed on your computer or mobile device should protect you from this attack.
What You Need to Do
If your Facebook account has been compromised:
- Report it.Notify Facebook as soon as possible to begin the repair process.
Here are tips to follow when using social media to help you prevent identity theft:
- Don't post anything in haste. Even deleted posts may have already been copied and in the provider's system when they are no longer visible.
- Don't post significant information. Personal information, such as where you live, work or go to school, could be used against you. Posting travel plans can give an indication that your home may be unoccupied. And even family members' names, ages and birthdays are fair game for criminals.
- Be careful about posting photos taken with newer cameras and smartphones. These could include your location embedded in the image, even if you don't mention it in the post.
- Avoid phishing. Don't click on unusual links sent through a social network, and beware of requests from friends or business associates whose accounts you have not verified. These links could infect your computer with malicious software and put your information and online activity at risk.
- Be aware of tech scams. One of the most common scams involves a friend whose Facebook account has been hacked. The scammer sends a fake plea to your friend's contact list asking for cash. Any money you send goes straight into the scammer's pocket. If you receive a request that screams foul play, contact your friend by phone or in person to check it out.
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Report Fraud
Tell us about identity theft, lost cards or suspicious activity.