Insurance fraud costs Americans
billions of dollars each year.
Protect yourself and your money from fraud.
What is insurance fraud?
Insurance fraud is when someone makes up or exaggerates the information in a claim to get money from an insurance company. It can lead to higher insurance rates, increased taxes and inflated prices for everyone.
Our special investigations unit
This team safeguards our members' assets and our business by focusing on ways to reduce fraud. Our efforts include:
- Investigating possible fraud.
- Cooperating with local, state and federal law enforcement to prosecute fraudsters.
- Training our claims employees to identify fraud.
Other types of fraud from the National Insurance Crime Bureau
Contractor fraud: A contractor misrepresents the services to be performed or inflates the cost of repairs.
Staged auto accident fraud: Criminals make large and illegal claims about fake injuries and car damage against your auto insurance company or their own.
Disaster fraud: This is an attempt to defraud people or the government after a natural or man-made catastrophe.
Auto glass fraud: This happens when glass installers claim normal wear and tear as damage, or they charge for repairs that are unnecessary or incomplete.
Auto theft: Read about auto theft prevention tips to ensure you're being proactive in securing your vehicle.
Report claims fraud
If you suspect insurance fraud, you can:
- Notify the police.
- Email siu@usaa.com.
You can also report fraud to the National Insurance Crime Bureau or NCIB.
- Visit NICB.orgOpens new window.
- Call 800-TEL-NICB that's 800-835-6422.
- Text the keyword "FRAUD" to TIP411 that's (847411).