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Roadside assistance overview
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What our policies typically cover
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Tow
If you have mechanical trouble, set up a tow to a nearby repair shop.
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Jump-start your battery.
If your vehicle won't start we can give your battery a jump-start.
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Flat tire
If you have a spare tire, we can replace the flat or give you a tow.
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We can unlock it.
If you're locked out of your vehicle, our technician can get it unlocked.
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Fuel delivery
If you run out of fuel, we can deliver it to you. Fuel fees apply.
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Stuck vehicle
We can arrange to pull your vehicle out of mud or snow.
This is what you'll pay
If you already have roadside assistance on your policy, there's little you'll have to pay for.
More good news: You can still receive roadside assistance if you don't have it on your policy. We've negotiated special rates that are usually less than what you'd pay if you called a service provider directly.
Confirm my coverage| Services | With coverage* |
|---|---|
| Towing | To the nearest repair shop in most locations |
| Stuck vehicle | $0 |
| Jump-start | $0 |
| Fuel delivery | Contracted rate |
| Unlocking vehicle | $0 |
| Flat tire | $0 (spare required) |
*For each service without coverage, the cost will be our rate.
This is the process
Step 1 Request roadside assistance.
Service provider is dispatched within minutes to help you.
Step 2 Help is on the way.
Service provider typically arrives in 60 to 90 minutes.
Step 3 We provide assistance.
Once help arrives, your car is typically serviced in 60 minutes.
Step 4 We follow up.
We'll make sure that your care met our high standards.
Already paid for roadside assistance?
No problem — we've made getting reimbursed easy.
Get service faster on the app
- Spend less than 5 minutes.
- Describe your vehicle's service need.
- Map your location.
- Mark your destination.
Roadside assistance FAQ
Still need help?
If you can't find the information you need, help is available by phone or on the app.
Need roadside assistance?
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