We understand things change.
Your financial security is important to us, and we want to make sure you're protected. Before you cancel your policy, consider your options and ways to save.
Selling and buying? Cancel at the right time.
If you're selling your house, don't cancel coverage until after closing. Even if you're not living there, you may still be liable for anything that happens to it or on the property.
When you buy your new home, make sure your new policy starts on the closing date.
If you’re selling your home and switching to a rental
Keep your homeowners policy until the closing process is complete, so you don’t have any gaps in coverage.
Get renters insurance to help protect your stuff, even if it’s in storage. Making the switch to USAA Renters Insurance is easy.
Bundle and save with VPP.
When you add another policy and bundle them together, you may be able to get a discount. See note 6
Valuable Personal Property insurance, or VPP, offers protection beyond what a homeowners or renters policy covers. It protects things such as jewelry, watches, cameras, musical instruments and more.
How to cancel your homeowners policy
If you’re sure that canceling is the best decision for you, we understand. All you need to do is talk to a representative.
If you’re canceling coverage on a second home, you can do it through your policy summary.
Hours of operation for USAA Homeowners Insurance
Note: Days and times vary
Need to do something else?
If you don’t want to cancel, you can make other changes or get policy documents anytime. You can:
- Update or remove a mortgage company.
- Change coverage and deductibles.
- Update home characteristics, like roof age or new remodels.
- Get proof of insurance.
Homeowners cancellation FAQ
Not paying your bill can affect your credit and your ability to get other insurance. It can also lead to higher rates or make you ineligible for certain discounts.
In most cases, you’ll get a refund unless you have an account with an outstanding balance. If your premium is paid through escrow, we may send the refund to your mortgage company.
There may be special circumstances that change how we process your refund. If you have questions about a refund, speak with one of our insurance specialists by calling 800-531-USAA (8722) 8005318722.
Even though you’re no longer required to have homeowners insurance, it’s a good idea to keep it. Your policy helps protect you, your home and your things.