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North Carolina law requires us to obtain proof of residency before issuing an automobile policy. For help, call us at 210-531-USAA ( that's 210-531-8722).
Send us your proof of residency now.
Provide one of the following using our upload tool:
- A valid military ID
- A valid, unexpired North Carolina driver's license issued to the applicant and showing the applicant's current North Carolina address
- A homeowners or renters declarations page showing the applicant's current North Carolina address
- A valid North Carolina vehicle registration issued to you
- A copy of a utility bill
- A receipt for personal property taxes you paid within the preceding 12-month period
- A receipt for real property taxes you paid to a North Carolina locality within the preceding 12-month period
- A copy of a federal income tax return filed by you for the most recent prior filing period
- A copy of a valid student ID for a North Carolina school or university
Or use one of the following options to send documents later:
- Log on to usaa.com. From the dropdown menu next to your name, select "Send Documents to USAA."
- Log on to the USAA Mobile App. From your inbox, select "Send Documents to USAA."
What happens next
Once we receive proof of residency, a representative will review it. After the item has been verified, you'll receive a message in your Saved Quotes that your application can be processed. Please allow up to three days after that for your policy to be issued.
If you need this policy immediately, use the Upload Tool to submit your documents. Then call us at 210-531-USAA (8722).