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The military community is as diverse as the country it serves.

We're better together.

Knowing who we serve is as important as how we do it. An inclusive culture is core to how we run our business and treat everyone.

Members

Our members’ needs are as diverse as their backgrounds and identities. They inspire us to innovate, create, and provide products and services to help them reach their goals.

Employees

Our employees represent a variety of experiences, skills and military connections. It’s what lets them foster exceptional service for our members.

Community

Our community goes beyond where we live and work. We aim to serve and inspire by creating opportunity, so everyone has the chance to succeed.

Our members are our why.

USAA was founded by 25 Army officers because other insurance companies thought they were too risky. In true military fashion, they rolled up their sleeves and helped each other. Loyalty to others is how USAA began, and it’s what keeps us connected to our members.


Our members are the foundation of our past, present and future. We actively seek to understand their unique needs, so we can deliver valuable financial solutions that empower their financial security.

Our employees are our how.

Our workforce reflects the military community and is the heart and soul of how we connect to members. We grow and succeed because we embrace different perspectives, skills and backgrounds.


Our inclusive culture and knowledge of the military makes us stronger and is how we’ve thrived for 100 years and counting. We’re proud to be a leading employer of veterans and military spouses.

We’re committed to creating opportunity.

We partner with organizations to provide opportunities where they’re needed most. Examples include financial education and employment resources, support programs that help veterans transition to a new career after their military service, and working with a diverse set of businesses and suppliers.


Learn how we drive change: