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Learn how to prepare for, stay safe during and recover after natural disasters.

Have a plan in place well in advance.

Make a disaster plan, get checklists and review your coverage.

Start planning  for a natural disaster

Know what to do during a natural disaster.

Find out how to stay safe and protect your belongings before, during and after a natural disaster.

If your personal safety is at risk, call 911 and get help.

Select natural disaster

Recover from a natural disaster.

We can help you get back on your feet.

Find help  to recover from a natural disaster

You can manage your claims online.

You may have multiple claims after a disaster strikes. You can quickly file claims for damage to your home, car and more.

Natural disasters FAQ

Advice for facing a catastrophe

Mobile Response Locations -
California Wildfires

ACE Hardware
2020 S. Bundy Dr. West, Los Angeles, CA 90025 Hours of Operation: 8am - 6pm

Bed Bath and Beyond
3333 E. Foothill Blvd., Pasadena, CA 91107 Hours of Operation: 8am - 6pm

What can I do at a Mobile Response Site?

Speak with an adjuster. At the mobile response unit, you have the ability to speak with an adjuster or use a tablet to file an Auto or Property claim and check status of an existing claim.

USAA can address new membership, service existing policies, and provide an insurance policy review. Due to the current environment some services may not be available.

Charge your devices. Our mobile response unit features convenient charging stations should you need to recharge your portable devices.

We do not conduct vehicle inspections at this site, as those are coordinated separately at different locations.

Additional disaster relief resources